Troubleshooting1 min read·Updated Nov 2, 2026
A cheque bounced — what now?
Record the bounce, charge the fee, notify the tenant and collect a replacement.
Post-dated cheques feature
Available from the Basic plan (OMR 39.00). Sign in to your agency to see whether your plan includes it.
BasicProfessionalUltimate
Requires permission
agency.cheques.bounce- Open the cheque and press Bounce. Enter the bank's reason and date.
- The linked invoice returns to Unpaid/Overdue. If a bounce fee is configured (Settings → Billing → Fees) a fee invoice is created.
- The tenant receives the “cheque returned” notification with the amount and how to settle (if enabled in Settings → Notifications).
- When the tenant brings a replacement, add it with Replace on the bounced cheque so both are linked, or record a cash/transfer payment.
Bounced cheques are listed on the contact's profile and in the Collections report. Repeated bounces are a good reason to add a tag or blacklist.
Was this article helpful?
Related articles
Post-dated cheques: record, deposit, clear or bounceHow-toBasicTrack every cheque from receipt to clearance, with reminders before deposit dates and bounce handling.1 min readPayment reminders and late feesHow-toBasicConfigure the reminder cycle before and after due dates, and automatic late-fee invoices.1 min read