# Boyoti (بيوتي) > Run your real-estate agency on one platform: properties, leases, sales, invoices, cheques, maintenance, client portal, WhatsApp & e-mail, and a bilingual website with listings. Boyoti is a multi-tenant real-estate management platform. Each agency gets its own workspace on a sub-domain (or its own domain), a public website with unit listings, a client portal and mobile app, and a staff dashboard for leasing, sales, billing, maintenance and reporting. Each agency gets its own workspace at {agency}.boyoti.com or on its own custom domain, with a public website and unit-listings pages, a staff dashboard and a branded client portal (web + installable app, optionally store-published). The product is fully bilingual (Arabic RTL and English): dashboard, portal, PDFs (contracts, invoices, receipts, statements) and WhatsApp/e-mail notifications. ## Key facts - Product type: real-estate agency management platform (portfolio, leasing, sales, billing & cheques, maintenance, client portal, WhatsApp & e-mail, website & listings, reports, AI) - Who it is for: Property management companies, leasing offices, developers and brokers managing residential or commercial portfolios. - What it does: Properties & units, lease and sale contracts, invoices, receipts, cheques, utilities, expenses, maintenance, tasks, leads, reports and accounts. - Where it runs: Web dashboard, bilingual public website, client portal (PWA) and optional iOS/Android app for your clients. - Languages: Fully bilingual Arabic/English UI, PDFs and notifications — each user and client picks their preferred language. - Communication: WhatsApp (approved templates), e-mail with your own sender, push notifications and automated reminders. - Security: Tenant isolation, role-based permissions, audit log, OTP verification, single-use sign-in links and encrypted transport. - Pricing model: monthly or yearly subscription per agency with a free trial; prices shown in the visitor's currency; metered AI and WhatsApp usage per plan - Contact: hello@boyoti.com ## Core modules - Leasing & rent collection: Editable bilingual lease templates, automatic invoice schedules, deposits, renewals and e-signature. - Post-dated cheques: Register, track and reconcile cheques — with due reminders and bounce handling. - Client portal & mobile app: Tenants and owners pay, download documents, raise requests and manage household members — on the web or in your branded app. - Sales & installments: Leads, reservations, sale contracts, milestone payments, commissions and handover. - Maintenance & vendors: Requests with photos, assignment, SLAs, costs, vendor management and staff performance. - WhatsApp, e-mail & push: Approved bilingual templates, your own sender and automatic reminders — delivered in each client's language. - Website & listings: A bilingual public site with a drag-and-drop builder, live unit listings, lead capture and your own domain. - Reports & owner statements: Occupancy, arrears, collections, expenses, staff performance and per-owner statements — exportable to Excel and PDF. - AI where it saves time: Read bank statements and cheques with OCR, draft listing copy and ask the assistant about your portfolio. ## Features in detail - [Portfolio](https://boyoti.com/features#portfolio): A single source of truth for every property, unit and owner. - Properties: Buildings, compounds, villas, land and commercial assets with location, photos and documents. - Units: Type, size, rooms, amenities, status and rent/sale pricing per unit — with occupancy history. - Owners & landlords: Track ownership, owner statements and shared properties. - Documents: Deeds, permits, IDs and contracts stored per record with expiry tracking. - Inventory: Furniture and asset lists per unit with condition at check-in/out. - Occupancy at a glance: Dashboard cards and reports for vacancy, expiring leases and arrears. - [Leasing](https://boyoti.com/features#leasing): Contracts that are easy to create, renew and sign — in both languages. - Lease contracts: Create from templates with tenant, unit, term, rent schedule and deposits. - Editable terms: Bilingual clauses you can edit per agency and per contract. - Renewals: One-click renewal with new terms and automatic invoice schedules. - E-signature: Clients sign from the portal; signed PDFs are stored on the contract. - Expiry alerts: Automatic reminders to staff and clients before leases and documents expire. - Deposits & refunds: Track security deposits and settle them at move-out. - [Billing & accounts](https://boyoti.com/features#billing): Simple accounting even non-accountants can run. - Invoices: Recurring rent, one-off charges, partial payments, credit notes and ageing. - Post-dated cheques: Register cheques (with OCR), track deposit dates, bounces and replacements. - Receipts: Branded bilingual receipts sent automatically by e-mail or WhatsApp. - Utilities: Electricity, water and service charges billed to tenants or owners. - Expenses: Record expenses per property with attachments and categories. - Accounts & journals: Bank and cash accounts with running balances and statements. - AI bank reconciliation: Upload a bank statement and let AI tick matching transactions. - PDF templates: Multiple styles for invoices, receipts and contracts, selectable per agency. - [Sales](https://boyoti.com/features#sales): From lead to handover, with payment plans and commissions. - Leads: Capture leads from your website and listings; assign and follow up. - Sale contracts: Bilingual sale agreements with buyer, unit, price and terms. - Installment plans: Payment schedules with automatic invoices and reminders. - Commissions: Agent commissions calculated per deal and reported per staff member. - Handover: Checklists, snagging and handover documents. - Pipeline reports: Conversion, revenue and agent performance reports. - [Operations](https://boyoti.com/features#operations): Keep maintenance and daily work moving. - Maintenance requests: From the portal or staff, with photos, priority, assignment and costs. - Tasks: Assign work with due dates and reminders. - Staff & roles: Fine-grained permissions for every module and action. - Automations: Cron-driven reminders, invoice generation and expiry alerts. - Staff performance: Reports per staff member: tasks, requests, response times. - Notification center: In-app, push, e-mail and WhatsApp with per-user preferences. - [Client portal](https://boyoti.com/features#portal): A branded self-service portal and app for tenants, owners and buyers. - OTP sign-in: Passwordless login by e-mail or WhatsApp code. - Payments: See invoices, receipts and cheques; pay online where enabled. - Requests & messages: Raise maintenance requests and chat with the agency. - Household access: Clients add family members and grant scoped access. - Documents: Contracts, receipts and letters as bilingual PDFs. - Mobile app: Installable PWA; request publication to the App Store and Google Play. - [Communication](https://boyoti.com/features#comms): Reach clients where they are, in the language they prefer. - WhatsApp: Meta-approved bilingual templates for invoices, reminders, OTPs and updates. - E-mail: Branded transactional e-mails with attachments. - Push notifications: Web push for staff and portal clients. - Automated reminders: Rent due, cheque due, lease expiry and more — scheduled automatically. - Per-user language: Every message is sent in the recipient's preferred language. - Your own sender: Send e-mail from your domain (plans with custom sender). - [Website & listings](https://boyoti.com/features#website): A public presence that fills your vacancies. - Website builder: Drag-and-drop sections, themes, fonts and custom code. - Unit listings: Publish available units with photos, filters and enquiry forms. - Custom domain: Serve the website and portal on your own domain with SSL. - SEO ready: Metadata, sitemaps and structured data out of the box. - Lead capture: Enquiries land in your leads pipeline instantly. - Bilingual: Arabic and English versions of every page. - [Platform](https://boyoti.com/features#platform): Enterprise-grade foundations for every agency size. - Branding: Logo, colours and theme across dashboard, portal, PDFs and e-mails. - Roles & permissions: Granular access per module and action with an audit log. - Reports: Financial, occupancy, sales, operations and staff reports with currency conversion. - Scheduled reports: E-mail reports on a schedule to owners and managers. - Data export: Export everything as a ZIP in the background, delivered by e-mail. - Audit log: Who changed what and when, across the workspace. - [AI](https://boyoti.com/features#ai): Practical AI that saves hours, metered per plan. - AI assistant: Ask questions about your portfolio and get answers with context. - Document OCR: Extract data from IDs, cheques and contracts into forms. - Listing copy: Generate bilingual listing descriptions from unit details. - Bank statement matching: Reconcile accounts from a statement image or PDF. - Insights: Highlights on arrears, vacancies and renewals. - Transparent usage: AI tokens are metered per plan with clear usage reporting. ## Who uses the client portal - Owners & landlords: - Monthly owner statements with income and expenses - Live occupancy and arrears for their units - Deeds, contracts and receipts in one place - Tenants & buyers: - Pay invoices and see upcoming cheques - Raise maintenance requests with photos - Download bilingual contracts and receipts - Add household members with their own access - Your team: - Role-based permissions for every action - Tasks, schedules and performance reports - Works on any device — desk or on site ## Automations and AI - Rent due and overdue reminders by WhatsApp, e-mail and push - Cheque due-date alerts and bounce follow-ups - Lease and document expiry notices, 90/60/30 days ahead - Monthly owner statements generated and delivered - AI OCR for bank statements and cheque images — auto-reconciled - AI listing descriptions in Arabic and English - AI assistant that answers questions about your portfolio - Daily digest of what needs attention ## Plans (base prices in OMR; other currencies are converted on the pricing page) - Basic (الأساسية): 39 OMR/month, 390 OMR/year — The essentials for small agencies: properties, leases, invoicing, maintenance, reports, a listings website and the client portal.. Overage: Extra unit · per month: 0.1 OMR; Extra storage · per GB-month: 0.5 OMR; Extra email: 0.003 OMR (https://boyoti.com/apply?plan=basic) - Professional (الإحترافية): 89 OMR/month, 890 OMR/year — For growing agencies: WhatsApp, online payments, e-signed contracts, PDF templates, website builder, commissions, handover, scheduled reports and document AI.. Overage: Extra unit · per month: 0.1 OMR; Extra user · per month: 2 OMR; Extra owner account · per month: 1 OMR; Extra storage · per GB-month: 0.4 OMR; Extra contact · per month: 0.5 OMR; Extra email: 0.004 OMR; Extra WhatsApp message: 0.02 OMR; Extra AI usage · per 1M tokens: 2 OMR (https://boyoti.com/apply?plan=professional) - Ultimate (الشاملة): 189 OMR/month, 1890 OMR/year — Everything unlocked: unlimited users and units, custom domains, your own mobile app on the stores, custom website code and the highest allowances.. Overage: Extra storage · per GB-month: 0.3 OMR; Extra email: 0.001 OMR; Extra WhatsApp message: 0.012 OMR; Extra AI usage · per 1M tokens: 1 OMR (https://boyoti.com/apply?plan=ultimate) ## Frequently asked questions - Q: What is Boyoti? A: Boyoti is a bilingual (Arabic/English) real-estate management platform for agencies. It covers properties and units, lease and sale contracts, invoices, post-dated cheques, maintenance, reports, a client portal and mobile app, WhatsApp and e-mail notifications, and a public website with unit listings — each agency on its own sub-domain or custom domain. - Q: Who is it for? A: Property management companies, leasing offices, developers and brokers that manage residential or commercial portfolios — from a few dozen units to several thousand. - Q: Is it really bilingual? A: Yes. The dashboard, client portal, PDFs (contracts, invoices, receipts, statements) and notifications are all available in Arabic and English, and every user and client chooses their preferred language. - Q: Can we use our own domain and branding? A: Every agency gets a sub-domain on boyoti.com. Plans with custom domains let you connect your own domain for the website and portal, with your logo, colours and e-mail sender. - Q: How does WhatsApp work? A: Notifications are sent through approved WhatsApp templates in the client's language — rent reminders, receipts, cheque alerts, maintenance updates and sign-in codes. Each plan includes a monthly quota; extra messages are metered. - Q: Can we import our existing data? A: Yes. Import properties, units, contacts and contracts from Excel, and our team can help migrate from spreadsheets or another system during your trial. - Q: Who owns the data and can we export it? A: You do. Export everything — contacts, contracts, invoices, documents — as a ZIP from your settings at any time. - Q: How do I start? A: Apply in a few minutes, verify your e-mail or WhatsApp and pick a plan. Once approved you receive your sign-in details and can start the free trial with your team. - Q: How does the free trial work? A: Apply, get approved and use the full plan for the trial period. We send reminders before it ends; if you do not continue, the workspace is paused — nothing is charged. - Q: Can I pay in my local currency? A: Prices are displayed in your currency for convenience. Invoices are issued in the plan currency and you can pay by bank transfer or card. - Q: Can I change plans later? A: Yes. Upgrade at any time; the difference is prorated. Downgrades apply at the next billing cycle. - Q: What happens when I reach a limit? A: You see the usage on your Plan & usage page. Where the plan allows overage, you keep working and extra usage is billed per unit; otherwise the feature pauses until you upgrade. - Q: How do I cancel? A: Cancel from the billing page at any time. You keep access until the end of the paid period and can export your data. - Q: Who owns the data? A: You do. Export everything (contacts, contracts, invoices, documents) as a ZIP from the settings at any time. - Q: Is WhatsApp included? A: Plans with WhatsApp include a monthly message quota sent from the platform number with approved bilingual templates. Extra messages are metered. - Q: Can I use my own domain? A: Yes. Every agency gets a sub-domain; plans with custom domains let you connect your own domain for the website and portal. ## Guides - [How to choose property-management software for your agency](https://boyoti.com/guides/choosing-property-management-software): A practical checklist for leasing offices, developers and brokers comparing property-management systems: bilingual documents, cheques, portals, WhatsApp, reports and data ownership. - [Managing post-dated cheques and rent collection without surprises](https://boyoti.com/guides/post-dated-cheques-rent-collection): How leasing teams register, track, deposit and reconcile post-dated cheques, handle bounces professionally and keep tenants informed in Arabic and English. - [Lease renewals: how to never miss an expiry again](https://boyoti.com/guides/lease-renewals-and-expiry-tracking): A renewal playbook for property managers: expiry pipelines, notice periods, rent reviews, bilingual renewal offers and the automation that keeps occupancy high. - [Why your tenants and owners need a client portal (and app)](https://boyoti.com/guides/tenant-and-owner-portal-benefits): What a branded self-service portal does for a real-estate agency: fewer calls, faster payments, transparent owner statements and a professional brand on web and mobile. - [WhatsApp for real-estate agencies: templates, rules and the messages that matter](https://boyoti.com/guides/whatsapp-for-real-estate-agencies): How to use the WhatsApp Business API properly in property management: approved templates, opt-in, bilingual messages, reminders, receipts, maintenance updates and sign-in codes. ## Help Center (product documentation, by category) - [Getting started](https://boyoti.com/help/c/getting-started): Set up your agency in an afternoon: profile, team, first property and first lease. - [Welcome to Boyoti — a tour of the dashboard](https://boyoti.com/help/welcome-to-boyoti): What each section of the sidebar does and where to find things. - [Set up your agency profile and branding](https://boyoti.com/help/set-up-your-agency-profile-and-branding): Name, logo, colours, contact details and the defaults every PDF and email will use. - [Invite your team and assign roles](https://boyoti.com/help/invite-your-team-and-assign-roles): Add users, pick a role for each, and understand what the built-in roles can do. - [Add your first property](https://boyoti.com/help/add-your-first-property): Create a building, villa compound or land plot, and link it to its owner. - [Add units manually or import from Excel](https://boyoti.com/help/add-units-manually-or-import-from-excel): Create units one by one, generate a batch, or bulk-import hundreds from a spreadsheet. - [Global search and keyboard shortcuts](https://boyoti.com/help/keyboard-shortcuts-and-search): Jump to any record from anywhere with Ctrl+K. - [Properties & units](https://boyoti.com/help/c/properties-units): Your portfolio: buildings, units, statuses, documents and finance per asset. - [Properties and units — the data model](https://boyoti.com/help/properties-and-units-explained): How properties, units, owners, leases and invoices relate to each other. - [Unit statuses explained](https://boyoti.com/help/unit-statuses-explained): Vacant, reserved, occupied, under maintenance, sold — and what changes them automatically. - [Property documents and expiry alerts](https://boyoti.com/help/property-documents-and-expiry-alerts): Store deeds, permits and insurance per property and get warned before they expire. - [The property Finance tab](https://boyoti.com/help/property-finance-tab): Income, expenses, bills and net result per property — the basis of owner statements. - [Listings & website](https://boyoti.com/help/c/listings-website): Publish units to your public site, build landing pages and connect your own domain. - [Publish a unit as a public listing](https://boyoti.com/help/publish-a-listing): Photos, description, price and amenities — then one click to go live on your site. - [Your agency website and the page builder](https://boyoti.com/help/website-builder-overview): Landing page sections, theme, navigation, SEO and the built-in units page. - [Connect a custom domain](https://boyoti.com/help/custom-domain): Serve your website and portals from www.youragency.com with automatic HTTPS. - [SEO and AI-search (GEO) for your website](https://boyoti.com/help/website-seo-and-geo): What Boyoti does automatically for Google and AI assistants, and what you should fill in. - [Contacts & owners](https://boyoti.com/help/c/contacts-owners): Tenants, buyers, guarantors and property owners — profiles, KYC documents and portal access. - [Add a contact (tenant, buyer or guarantor)](https://boyoti.com/help/add-a-contact): Create a person or company, capture ID documents and set their preferred language. - [Contact roles, tags and blacklisting](https://boyoti.com/help/contact-roles-and-tags): How roles are derived automatically and how to use tags and the blacklist. - [Give a tenant or buyer access to the client portal](https://boyoti.com/help/give-a-client-portal-access): Send a WhatsApp magic link or emailed credentials so clients can see invoices, pay and raise requests. - [Create an owner and assign their properties](https://boyoti.com/help/assign-properties-to-an-owner): Owners page: profile, management fee, bank details and the properties you manage for them. - [Invite an owner to the owner portal](https://boyoti.com/help/owner-invite): WhatsApp login link or emailed credentials; what owners can see once inside. - [Leads & viewings](https://boyoti.com/help/c/leads-viewings): Capture enquiries, work the pipeline, schedule viewings and convert to leases or sales. - [The leads pipeline](https://boyoti.com/help/leads-pipeline-overview): Stages, sources, assignment and the kanban/list views. - [Schedule a viewing](https://boyoti.com/help/schedule-a-viewing): Book a unit visit for a lead, assign an agent and send confirmations and reminders. - [Convert a lead into a lease or reservation](https://boyoti.com/help/convert-a-lead): Turn a won lead into a contact plus a lease draft or a sales reservation without retyping. - [Leases](https://boyoti.com/help/c/leases): Drafting, signing, activating, renewing and ending tenancy contracts — and the invoices they create. - [Create a lease](https://boyoti.com/help/create-a-lease): The new-lease wizard: unit, parties, term, rent schedule, deposits, cheques and terms. - [Lease statuses and lifecycle](https://boyoti.com/help/lease-lifecycle): Draft → Pending signature → Active → Notice → Expired / Terminated / Renewed. - [Renew a lease](https://boyoti.com/help/renew-a-lease): Carry the tenant into a new term with a rent change, new cheques and a fresh contract PDF. - [Give notice or terminate a lease early](https://boyoti.com/help/terminate-a-lease): Record notice, settle remaining invoices, apply penalties and release the unit. - [Send a contract for electronic signature](https://boyoti.com/help/esign-a-contract): Tenants sign on their phone; the signed PDF is stored with an audit trail. - [Edit contract terms and clauses](https://boyoti.com/help/edit-contract-terms): Maintain bilingual clause templates per contract type and override them per lease. - [Inspections](https://boyoti.com/help/c/inspections): Move-in / move-out condition reports with photos, signatures and deposit deductions. - [Run a move-in or move-out inspection](https://boyoti.com/help/move-in-and-move-out-inspections): Room-by-room checklist on a phone, photos per item, tenant signature and a bilingual PDF report. - [Customise inspection checklists](https://boyoti.com/help/inspection-checklists): Define rooms and items per unit type in Settings → Inspections. - [Invoices, payments & cheques](https://boyoti.com/help/c/billing): Automatic invoicing from leases, receipts, online payments, post-dated cheques, late fees and credit notes. - [How invoices are generated](https://boyoti.com/help/how-invoices-are-generated): Lease schedules, due dates, numbering, VAT and what happens when a lease changes. - [Record a payment and issue a receipt](https://boyoti.com/help/record-a-payment): Cash, bank transfer, card or cheque — against one or several invoices, into a money account. - [Post-dated cheques: record, deposit, clear or bounce](https://boyoti.com/help/record-post-dated-cheques): Track every cheque from receipt to clearance, with reminders before deposit dates and bounce handling. - [A cheque bounced — what now?](https://boyoti.com/help/bounced-cheque): Record the bounce, charge the fee, notify the tenant and collect a replacement. - [Payment reminders and late fees](https://boyoti.com/help/late-fees-and-reminders): Configure the reminder cycle before and after due dates, and automatic late-fee invoices. - [Accept online payments in the client portal](https://boyoti.com/help/online-payments): Connect a payment gateway so tenants pay invoices by card or Apple Pay from their phone. - [Manual invoices, credit notes and voiding](https://boyoti.com/help/manual-invoices-and-credit-notes): Bill one-off charges, correct mistakes with credit notes, and when to void instead. - [Refund a security deposit](https://boyoti.com/help/refund-a-security-deposit): Deduct inspection damages and unpaid bills, then pay out the balance with a statement. - [Accounts & accounting](https://boyoti.com/help/c/accounts): Cash boxes and bank accounts, transfers, categories, owner statements, period lock and reconciliation. - [Money accounts: cash, bank and trust accounts](https://boyoti.com/help/money-accounts): Every payment, expense and payout is a transaction on an account — here is how to set them up. - [Simplified accounting: categories, manual entries and period lock](https://boyoti.com/help/accounting-basics): How Boyoti's lightweight ledger works and how to export to your accountant. - [Reconcile a bank account](https://boyoti.com/help/bank-reconciliation): Import a bank statement and match it against Boyoti transactions. - [Generate owner statements and payouts](https://boyoti.com/help/owner-statements): Monthly statement per owner: collections, expenses, fees and net payout — PDF plus transfer. - [Maintenance & tasks](https://boyoti.com/help/c/maintenance-tasks): Maintenance requests from tenants, work orders, vendors, SLAs and the team task board. - [Handle a maintenance request](https://boyoti.com/help/maintenance-requests): From the tenant's report in the portal to assignment, vendor work, cost and closing with photos. - [Vendors and contractors](https://boyoti.com/help/vendors): Keep a directory of vendors, assign them work, track their invoices and performance. - [Team tasks and the task board](https://boyoti.com/help/task-board): Assign to-dos to staff with due dates, link them to records, and follow them on a Kanban board. - [Utilities, expenses & inventory](https://boyoti.com/help/c/operations): Property bills and meter readings, expense claims and approvals, purchases and stock. - [Property bills, meters and utility recharge](https://boyoti.com/help/property-bills-and-utilities): Record electricity, water and service bills per property, read meters, and recharge tenants fairly. - [Record an expense and get it approved](https://boyoti.com/help/record-an-expense): Expense claims with receipts, categories, approval workflow and reimbursement. - [Inventory, stock and purchase orders](https://boyoti.com/help/purchases-and-inventory): Track spare parts and consumables, issue stock to maintenance jobs, and raise purchase orders. - [Sales, reservations & handover](https://boyoti.com/help/c/sales): Sell units: reservations, sale contracts, payment plans, commissions, handover and snag lists. - [Reserve a unit for a buyer or tenant](https://boyoti.com/help/reservations): Hold a unit with a booking fee and expiry; convert to a lease or sale, or release it. - [Sale contracts and payment plans](https://boyoti.com/help/sale-contracts): Create a sale contract with instalments, generate the bilingual contract and track collections to transfer. - [Agent commissions](https://boyoti.com/help/commissions): Define commission rules per agent or deal, approve them and pay through payroll or directly. - [Unit handover and snag lists](https://boyoti.com/help/handover-and-snags): Schedule the handover, walk through with the buyer, log snags with photos and sign the handover report. - [WhatsApp, email & notifications](https://boyoti.com/help/c/communications): Connect channels, manage message templates, run campaigns and control which notifications go where. - [Connect WhatsApp and email](https://boyoti.com/help/connect-whatsapp-and-email): Enable the WhatsApp Business channel and a branded email sender so every notification reaches clients. - [Choose which notifications are sent and on which channels](https://boyoti.com/help/notification-settings): Every event — invoice issued, lease expiring, leave approved — can be switched per channel for clients and staff. - [Message templates and short links](https://boyoti.com/help/message-templates): How WhatsApp/email wording is managed, which variables you can use and why links are shortened. - [Send a campaign or bulk message](https://boyoti.com/help/campaigns): Message a filtered group of contacts — vacancy announcements, Eid greetings, policy changes. - [Documents, templates & PDFs](https://boyoti.com/help/c/documents-templates): The documents library, editable contract templates with AI writer, PDF styles and data export. - [The documents library](https://boyoti.com/help/documents-library): Store, tag, share and find every file — attached to properties, contacts, leases or stand-alone. - [Document templates and the AI writer](https://boyoti.com/help/document-templates-and-ai-writer): Edit contract, notice and letter templates in both languages with variables, clauses and AI help. - [Choose PDF templates and styles](https://boyoti.com/help/choose-pdf-templates-and-styles): Pick a layout and colour style for invoices, receipts, contracts, statements and payslips — with live preview. - [Export your data](https://boyoti.com/help/export-your-data): Excel/CSV exports from every list, full backups, and what is included. - [Reports & dashboard](https://boyoti.com/help/c/reports): Occupancy, collections, ageing, P&L per property, owner and agent performance, and scheduled reports by email. - [Reports overview](https://boyoti.com/help/reports-overview): What each report answers and how to filter, compare and export. - [Understanding the dashboard](https://boyoti.com/help/dashboard-kpis): What the home dashboard cards mean and how to customise them. - [Schedule reports by email](https://boyoti.com/help/scheduled-reports): Receive any report automatically every week or month — to yourself, managers or owners. - [Client portal & mobile app](https://boyoti.com/help/c/client-portal): What tenants and buyers see, how they log in, and the branded mobile app. - [Client portal overview](https://boyoti.com/help/client-portal-overview): A mobile-first portal where tenants see leases, pay invoices, report maintenance and download documents. - [The branded mobile app](https://boyoti.com/help/mobile-app): Offer the portal as an installable app with your icon, push notifications and an App Store/Play listing. - [Owner portal](https://boyoti.com/help/c/owner-portal): Give landlords read-only visibility of their properties, tenants, collections, expenses and statements. - [Owner portal overview](https://boyoti.com/help/owner-portal-overview): What an owner sees: only their properties, in view-only mode, on any device. - [Team, roles & security](https://boyoti.com/help/c/team-roles): Users, roles and permissions, two-factor authentication, sessions and the audit log. - [Roles and permissions explained](https://boyoti.com/help/roles-and-permissions-explained): How access is gated: modules, actions, 'own vs all' scopes, and the built-in roles. - [Create a custom role](https://boyoti.com/help/create-a-custom-role): Build a role with exactly the permissions a job needs, then assign it to users. - [Security: two-factor authentication and sessions](https://boyoti.com/help/security-2fa-and-sessions): Protect accounts with 2FA, review active sessions and enforce policies for the whole team. - [The audit log](https://boyoti.com/help/audit-log): Who changed what and when — every create, edit, delete, void, login and export is recorded. - [Staff, payroll & HR](https://boyoti.com/help/c/staff-payroll): Staff profiles, salary structures, payroll runs, payslips, leave and attendance. - [Staff profiles and HR records](https://boyoti.com/help/staff-profiles-and-hr-records): Keep employment details, documents, salary structure and leave allowances on each staff member. - [Salary structures, bonuses and deductions](https://boyoti.com/help/salary-structures): Define basic pay and allowances per staff member, and record one-off bonuses, deductions, loans and advances. - [Run payroll and pay salaries](https://boyoti.com/help/run-payroll): Create the monthly run from the staff list, review payslips, approve, pay from an account and send payslips. - [Payslips: templates, self-service and sending](https://boyoti.com/help/payslips): Bilingual payslip PDFs in several designs, visible to staff in their own portal and sent on payment. - [Leave requests, approvals and allowances](https://boyoti.com/help/leave-and-allowances): Default and special leave allowances, staff requests from the portal, edit-then-approve, and payroll impact. - [Attendance and overtime](https://boyoti.com/help/attendance): Record attendance manually or from check-ins, and feed overtime and absences into payroll. - [AI features](https://boyoti.com/help/c/ai-features): The assistant, listing copy, document OCR, template writer and how AI usage is metered. - [The AI assistant](https://boyoti.com/help/ai-assistant-overview): Ask questions about your data, draft messages, summarise records and get help — in Arabic or English. - [Generate listing descriptions with AI](https://boyoti.com/help/ai-listing-copy): Turn unit facts into attractive, SEO-friendly bilingual descriptions in one click. - [Read IDs, cheques and bills with AI (OCR)](https://boyoti.com/help/ai-document-ocr): Snap a photo and let AI fill the form: Emirates ID/passport, cheques, utility bills and receipts. - [Settings & customisation](https://boyoti.com/help/c/settings-branding): Numbering, categories, lookups, languages, timezone and every other switch in Settings. - [Settings overview](https://boyoti.com/help/settings-overview): A map of every settings tab and what lives there. - [Document numbering](https://boyoti.com/help/numbering-and-sequences): Set prefixes, yearly reset and starting numbers for invoices, receipts, contracts and more. - [Lookups: unit types, amenities, tags and categories](https://boyoti.com/help/lookups-and-categories): Customise the dropdown values used across the platform, in both languages. - [Your plan & subscription](https://boyoti.com/help/c/plan-billing): Plans and features, usage meters and overage, trial limits, upgrading and Boyoti invoices. - [Plans and features](https://boyoti.com/help/plans-and-features): How features are gated by plan, what the badges in this help centre mean and how to compare plans. - [Usage limits and overage](https://boyoti.com/help/usage-limits-and-overage): Metered items (WhatsApp, AI, owners, storage…), how overage is priced and how to monitor usage. - [What is included in the free trial](https://boyoti.com/help/trial-limits): Trial duration, caps on WhatsApp and AI during trial, and what happens when it ends. - [Upgrade, downgrade or cancel](https://boyoti.com/help/upgrade-or-change-plan): Change plan any time; proration, billing cycle, payment methods and Boyoti invoices. - [Troubleshooting & FAQ](https://boyoti.com/help/c/troubleshooting-faq): Quick fixes for common problems and answers to frequent questions. - [I can't see a menu item, button or page](https://boyoti.com/help/cannot-see-a-menu-or-button): Usually a permission or a plan feature — here is how to tell which and fix it. - [WhatsApp message not delivered](https://boyoti.com/help/whatsapp-not-delivered): Check the delivery status, the phone number format, opt-outs and your quota. - [A PDF looks wrong or is missing data](https://boyoti.com/help/pdf-looks-wrong): Logo, Arabic text, missing fields, template choice — common PDF issues and fixes. - [My Excel import failed or imported wrong values](https://boyoti.com/help/import-failed): Fix column mapping, date and number formats, duplicates and required fields. - [Frequently asked questions](https://boyoti.com/help/frequently-asked-questions): Short answers to the questions we hear most. ## Pages - [Home](https://boyoti.com/): overview of the platform - [Features](https://boyoti.com/features): every feature, grouped by module - [Pricing](https://boyoti.com/pricing): plans, limits, overage prices and FAQ - [Help Center](https://boyoti.com/help): step-by-step documentation for every module, in Arabic and English - [Guides](https://boyoti.com/guides): practical guides for real-estate agencies - [Get started](https://boyoti.com/apply): request a workspace for your agency - [Contact](https://boyoti.com/contact) · [Terms](https://boyoti.com/terms) · [Privacy](https://boyoti.com/privacy) - [Sitemap](https://boyoti.com/sitemap.xml)