Troubleshooting & FAQ
Quick fixes for common problems and answers to frequent questions.
5 articles
I can't see a menu item, button or pageTroubleshootingUsually a permission or a plan feature — here is how to tell which and fix it.1 min readWhatsApp message not deliveredTroubleshootingProfessionalCheck the delivery status, the phone number format, opt-outs and your quota.1 min readA PDF looks wrong or is missing dataTroubleshootingLogo, Arabic text, missing fields, template choice — common PDF issues and fixes.1 min readMy Excel import failed or imported wrong valuesTroubleshootingFix column mapping, date and number formats, duplicates and required fields.1 min readFrequently asked questionsFAQShort answers to the questions we hear most.1 min read