Frequently asked questions
Short answers to the questions we hear most.
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- Can I use Boyoti in Arabic and English at the same time?
- Can a person be both a tenant and an owner?
- Do clients need to install anything?
- Can I manage properties in several cities or countries?
- How do I migrate from my old system?
- Is my data backed up?
- Who can see salaries?
- Can I turn off a feature we don't use?
- How do I get support?
Can I use Boyoti in Arabic and English at the same time?
Yes. Every user and client picks their language; records store both where relevant (names, descriptions, templates) and every PDF and message is bilingual or language-aware.
Can a person be both a tenant and an owner?
Yes — one contact, one portal account, with a switch between the client and owner views.
Do clients need to install anything?
No. The portal works in any browser; they can optionally install it as an app.
Can I manage properties in several cities or countries?
Yes. Properties carry their own address, currency and VAT settings; reports can be filtered per region.
How do I migrate from my old system?
Import properties, units, contacts and active leases from Excel (templates provided), set the next document numbers in Settings → Numbering, and optionally record opening balances per contact. Support can help with large migrations.
Is my data backed up?
Yes — continuous database backups with point-in-time recovery and encrypted file storage. You can also export everything yourself at any time.
Who can see salaries?
Only users whose role has staff.view_sensitive / payroll permissions. Each employee sees only their own payslips.
Can I turn off a feature we don't use?
Yes — hide modules from the sidebar in Settings → General → Modules. Permissions can also simply not be granted.
How do I get support?
From Help → Contact support (bottom of the sidebar), or ask the AI assistant first — it answers from these articles.
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