How-to1 min read·Updated Nov 2, 2026

Add a contact (tenant, buyer or guarantor)

Create a person or company, capture ID documents and set their preferred language.

Requires permission agency.contacts.create

A contact is any person or company you do business with other than your staff and owners. The same contact can be a tenant on one lease, a guarantor on another, and later a buyer.

  1. Open Contacts and press New contact.
  2. Choose Individual or Company. For companies you can add authorised signatories later.
  3. Enter name (both languages if you have them), mobile number with country code, email and preferred language — every notification to this person uses it.
  4. Add ID details: national ID / passport number, nationality and expiry. Upload the scans; Boyoti can read the ID with AI to fill the fields for you.
  5. Save. The profile shows tabs for Leases, Invoices, Documents, Communications and Activity.
The New contact form with AI document reading
The New contact form with AI document reading

Mobile numbers are the key for WhatsApp. Enter them once correctly (e.g. +9665…) and Boyoti formats them for you.

Duplicate detection warns you if the phone or ID already exists so you can open the existing contact instead.

Seeing ID numbers and documents needs agency.contacts.view_sensitive in addition to view.

Was this article helpful?

Related articles