How-to1 min read·Updated Nov 2, 2026
Reserve a unit for a buyer or tenant
Hold a unit with a booking fee and expiry; convert to a lease or sale, or release it.
Sales & reservations feature
Available from the Basic plan (OMR 39.00). Sign in to your agency to see whether your plan includes it.
BasicProfessionalUltimate
Requires permission
agency.reservations.create- On the unit (or from a lead) press Reserve. Pick the contact, type (rent or sale), booking fee and the expiry date.
- The unit status becomes Reserved and is hidden from the public listing. A booking receipt is issued when the fee is paid.
- Before expiry, press Convert to open the lease wizard or a sale contract pre-filled with the reservation; the fee is applied as the first payment.
- If the client withdraws, press Release — choose whether the fee is refunded, retained, or partly retained.
Expired reservations release the unit automatically and notify the agent; the fee stays as contact credit until decided.
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