Overview1 min read·Updated Nov 2, 2026
Client portal overview
A mobile-first portal where tenants see leases, pay invoices, report maintenance and download documents.
Client portal feature
Available from the Basic plan (OMR 39.00). Sign in to your agency to see whether your plan includes it.
BasicProfessionalUltimate
Requires permission
agency.contacts.portal_accessThe client portal lives on your subdomain (or custom domain) at /portal and is designed for phones and tablets. Clients sign in from the same universal login page as your staff — the “Client / Owner” tab — with email + password or a one-tap WhatsApp login link.
| Section | What the client can do |
|---|---|
| Home | Balance due, next payment, active lease summary, quick actions. |
| Invoices | See all invoices and receipts, download PDFs, pay online (if enabled). |
| Lease | Contract details and PDF, renewal offer when it is time, e-sign. |
| Maintenance | Report an issue with photos, follow progress, confirm completion and rate. |
| Documents | Files you have shared: IDs, contracts, NOCs, inspection reports. |
| Profile | Language, contact details, notification preferences, change password. |
Clients who are also owners see a switch at the top to jump to the owner portal with the same account.
Everything a client sees is read from the same records you manage — there is nothing separate to maintain.
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