How-to1 min read·Updated Nov 2, 2026

Upgrade, downgrade or cancel

Change plan any time; proration, billing cycle, payment methods and Boyoti invoices.

Requires permission agency.settings.billing
  1. Open Settings → Plan and press Change plan.
  2. Pick the plan and the billing cycle (monthly or yearly — yearly is discounted).
  3. Upgrades apply immediately and the difference is prorated. Downgrades apply at the end of the current cycle; if you exceed the new plan's hard limits you will be asked to reduce first.

Payment methods: card (auto-renew) or bank transfer on yearly plans (invoice issued 14 days before renewal). Invoices from Boyoti are listed under Settings → Plan → Invoices with PDF and VAT.

Cancel: Settings → Plan → Cancel subscription. Access continues until the end of the paid period; afterwards the account is read-only for 90 days (export anytime), then deleted.

Plan changes require agency.settings.billing — by default only the Owner role.

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